Size Guide & FAQ

Every piece is made to order in our Barcelona atelier. Standard production takes about 15 business days. If you need it sooner, you can choose priority (about 10 business days) or express (1–5 business days) production for an extra fee. Lace bridal pieces take 15–20 business days and silk bridal pieces 20–25 business days. Shipping time is added after production.

Nothing is made in advance. Each piece is cut and sewn for you after you order, in your size or to your own measurements, which is what lets us make it fit you.

Standard orders take about 15 business days to make before they ship. If you'd like an update at any point, email support@raphaellasantana.com with your order number and we'll let you know where your piece is.

You can order in your standard size (XS–XL) using the size chart above, or send us your own measurements and we'll make the piece to fit you. Our silk bridal pieces, the Erika and the Vittoria, are always made to measure.

No. A piece made to your measurements is the same price as one made in a standard size.

Add a note with your bust, waist, hip and height measurements when you order, or email them to support@raphaellasantana.com with your order number. Measure over light underwear, keep the tape snug but not tight, and stand naturally. If your bust and waist fall into different sizes, tell us and we'll make the piece to fit both. If you visit our Barcelona store, we can take your measurements for you.

Yes. Email support@raphaellasantana.com with your measurements and we'll recommend the best fit before you order.

We remake it. If we made a mistake and the piece doesn't match the measurements you sent or the size you ordered, we remake it and cover all shipping. If you ordered from our size chart and would like a different size, we're still happy to remake it, and you cover the shipping. Each remake goes back into production in our atelier, so please take your measurements carefully, or send them to us, so we can get it right the first time.

Our skirts have two or more layers, and double-lined skirts can be slightly transparent, especially in lighter colours. For more coverage, add an extra skirt layer or an extra top layer. Each product page says how many layers the piece has.

Yes. Visit our store at Carrer de Grunyí 9, Barcelona, during opening hours, no appointment needed.

Yes. You can book a private fitting at our Barcelona store for one-on-one time with our team, including for bridal and special-occasion dresses. The booking fee is credited to your purchase, and we take your measurements in store at no extra cost. Book a private fitting.

Lace bridal pieces take 15–20 business days and silk bridal pieces 20–25 business days to make. For bridal priority, email support@raphaellasantana.com.

Our silk bridal pieces, the Erika and the Vittoria, are always made to your measurements. Other bridal pieces can be made in your standard size or to your measurements at no extra cost.

Because pieces from The Lace Bridal Edit are customised for you, we don't offer standard returns on them. They can be exchanged for store credit.

Yes. Every order ships from Barcelona, Spain, to anywhere in the world, with standard or DHL Express shipping.

Standard shipping is free on orders over €499. Free shipping codes apply to Standard Shipping only, not to DHL Express.

Shipping costs, duties and the priority production fee are non-refundable and are deducted from refunds on returns. See our Shipping & Returns page for the full policy.

Yes. Many pieces can be adjusted, such as a longer train, a less sheer top or skirt layer, a higher or lower back, or a custom colour. See each product page or our Customizations collection.

Email support@raphaellasantana.com with your idea and we'll let you know whether it's something we can make for you.